Privacy Policy

Introduction

Thank you for visiting https://www.castleventures.ca. This website, along with any associated mobile applications or services, is referred to as the "Sites." Castle Consulting & Professional Services Inc. (Castle Ventures) and its affiliates are collectively referred to as "we," "us," or "our." Visitors and users of the Sites are referred to as "you" or "your."

1. General

We value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your Personal Information when you engage with our Sites. By accessing or using our Sites, you consent to the terms described in this policy. We encourage you to review this policy carefully and contact us with any questions.

This policy is available on our homepage and at all points where Personal Information may be requested. "Personal Information" refers to data that can identify you directly or indirectly, such as your name, email address, phone number, and IP address.

2. Information We Collect

We collect Personal Information through a variety of interactions, including:

- When you register or create an account.

- When you submit forms, inquiries, or sign up for communications.

- When you engage with our services or products.

- Through automated technologies, such as cookies, analytics, and server logs.

Additionally, we may collect non-identifiable data, including browser type, device information, and aggregated usage statistics to improve user experience and optimize the Sites.

3. How We Use Your Information

The Personal Information we collect is used to:

- Provide, maintain, and enhance our products and services.

- Communicate with you regarding updates, promotions, or important notices.

- Customize user experience based on preferences and browsing behavior.

- Facilitate customer support and respond to inquiries.

- Comply with legal obligations and enforce our terms and conditions.

4. Third-Party Sharing and Disclosure

We do not sell, rent, or trade your Personal Information to third parties. However, we may share your information under the following circumstances:

- Service Providers: Trusted third-party vendors assist us in operating our Sites, providing services, or conducting analytics. These partners are obligated to safeguard your data and use it solely for the specified purpose.

- Legal Requirements: We may disclose information to comply with applicable laws, regulations, or legal processes.

- Business Transactions: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies, pixel tags, and similar technologies to enhance your experience and gather data about how you interact with our Sites. Cookies allow us to remember your preferences, improve performance, and deliver targeted advertisements.

You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of the Sites.

6. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once your information is no longer needed, we securely delete or anonymize it.

7. Security Measures

We implement technical and organizational measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no online transmission can be guaranteed to be 100% secure.

8. Your Rights and Choices

You have the right to:

- Access and review the Personal Information we hold about you.

- Request corrections or updates to inaccurate data.

- Withdraw consent to the use of your information (where applicable).

- Request deletion of your data, subject to legal retention obligations.

9. Children's Privacy

We do not knowingly collect Personal Information from minors. If we become aware of any such data, we will promptly delete it. Parents or guardians may contact us to facilitate the removal of their child's information.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. If significant changes are made, we will notify you by email or through a notice on the Sites. Continued use of our Sites constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Email: [email protected]