Comprehensive IT Governance and Compliance Transformation

Challenge

A major organization faced inefficiencies in IT governance and compliance processes, creating regulatory risks under frameworks like SOX, COBIT 5, ISO 27001, and Basel regulations. Audit failures and disorganized IT processes threatened its operations and external trust.

Solution

Over 12 months, we partnered with PricewaterhouseCoopers (PwC) to implement a comprehensive IT governance framework aligned with COBIT 5. Key actions included:

• Designing and deploying all 37 COBIT processes to optimize IT operations.
• Establishing standardized workflows for incident management, risk mitigation, and change control.
• Automating compliance reporting to meet audit requirements for SOX and ISO standards.

Outcome

• Regulatory Success: Passed multiple audits, securing compliance with SOX, ISO 27001, and Basel regulations.
• Operational Gains: Reduced incident resolution times by 30% and audit preparation costs by 25%.
• Strategic Enablement: Aligned IT operations with business goals, enabling 20% faster scalability to support growth.